We are dedicated to consistently supplying you with high-quality products.
Please keep in mind that the appearance of products online can vary greatly depending on the monitor they are viewed through, resolution, etc. We cannot guarantee they will match the color you see on your screen, though they are the actual pictures of the products.
Returns for defective products only.
This is very uncommon due to our quality control and double checking each item before we ship them. Please contact us before returning any merchandise. Customer is responsible to ship any items they seem defective back to us and if upon inspection they are found to be defective the customer will be given the option of having the items replaced or receive a refund.* If the product returned is found to be non-defective then the customer will be responsible for the shipping costs incurred to return it back to the customer.
Returns must be done within 15 days from the date the order was delivered to customer.
Returns must be unworn and in the state you received them and in the original packaging (inside plastic bag, with original size tag, and uncut security loop). We must give prior authorization for all returns.
Please contact us should you experience any problems with ordering, a shipment, or require any information. In the event your order is incorrect, either wrong size or color,we will accept the return and will either send replacements(shipping on us) or issue a refund* (customer’s choice) . The replacement will be sent within 2 to 5 business days transit time.
If customer needs the replacement faster, shipping service can be upgraded at customer’s cost.
As the customer, you are responsible for providing us with correct shipping information and you will be responsible for paying for secondary shipping charges, if product has to be re-sent. Shipping charge is non refundable and we will not be responsible for unclaimed merchandise once it has been shipped.
Orders damaged in shipment should remain in their original packaging. Please contact us immediately and as much description as possible should be provided about the damage to the shipment. The customer should retain the original package so that the carrier representative may check, if he comes by to inspect damage. We reserve the right to change policy at any time.
Please contact us if you have questions.